A teacher cannot use the Smartboard software after installing the update to Yosemite. How do we fix this?
The fix will be to install new drivers and software. Complete instructions and the files needed can be downloaded here.
Windows 8 has Internet Explorer 11 integrated into its operating system. Therefore it cannot be uninstalled and downgraded to a previous version of Internet Explorer. It can only be upgraded when later versions are available. So I configured Internet Explorer to use compatibility settings for the KRONOS website.
These are the steps that were used to resolve the KRONOS issue on Windows 8:
In the Internet Explorer menu click Tools —> Compatibility View Settings
Add bcboe.net (Note: This will configure compatibility settings for any web site with the bcboe.net suffix i.e. http://bcboekronosweb.bcboe.net)